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ORDERING

Tropical Payment Button

PAYMENT METHODS

CREDIT CARDS 

We accept Visa, Mastercard and American Express.   Credit Card Logos Visa MasterCard American Express

PAYPAL     PayPal Logo

Use any payment method on the growing list of ways to fund a PayPal account. Once you have funded your PayPal account, you can use our single-click PayPal express feature to speed through checkout.

PAYMENT SECURITY

All transactions submitted to us are encrypted with 128 SSL software which encrypts information you input to protect it from interception by outside parties. DUFMOD is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

ORDER VERIFICATION

Orders may be subject to payment verification. For the protection of our customers, we want to ensure that every order that we ship out was authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.

CURRENCY

While you can choose your local currency with the currency selector at the top of the DUFMOD website, all items are priced and charged in US dollars at checkout. We recommend contacting your bank to find out their current currency exchange rate and their currency policy.

CHANGES

MAKING CHANGES TO AN ORDER

Unfortunately, we are not able to change out the items in an order once the order has been placed. We can however cancel an order at any point before it ships out. You can then place a new order for the correct product. To cancel an item you can LOG IN to your purchase history and click the cancel button, or contact our customer service team with your request.

CANCELLING AN ORDER

We recommend you cancel your order online (instructions below). You may also cancel your order by contacting customer service, but due to time differences between the USA and other countries, we cannot guarantee customer service will receive your request before the order ships

TO CANCEL AN ORDER ONLINE:

  1. Click on 'MY ACCOUNT'
  2. Click on 'My Purchases'
  3. Select your order number
  4. Find your item, and click on 'Cancel' under the Actions column

ORDER HISTORY AND STATUS

To view the status of pending orders, you can visit the order history page while signed in to your account. Your orders will be itemized by number and you can view the details and status of each order by clicking on the related order number.

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